Shipping policy

At Puxiaojun, we are committed to providing an exceptional shopping experience for our customers, including clear and simple shipping policies. We offer free shipping on all orders within the United States.

Shipping Zones

This shipping policy applies to orders shipped within the United States.

Delivery Times

Here are the estimated timeframes for all packages:

Order cut-off time: 11:59 PM EST. Orders placed after this time will be processed the next business day, which may add an additional day to the estimated delivery time.
Order processing time: 1–2 business days (Monday to Friday). Once your order is processed, it will be shipped via one of our trusted carriers.
Transit time: 4–6 business days (Monday to Friday).
Estimated delivery time: 5–8 business days (Monday to Friday).

Shipping Carriers

We work with the following reliable carriers for deliveries within the United States, including UPS, FedEx and DHL, to ensure your package arrives safely.

Shipping Costs

Free shipping: All orders within the United States qualify for free shipping, with no minimum purchase required.

Delivery Issues

If you experience any issues with your delivery, such as a delay or a lost package, please contact our customer service immediately. We are here to help and make sure your order arrives safely and on time.

Tracking Your Order

Once your order has been shipped, you will receive a notification email containing a tracking number. You will be able to track your package on our order tracking page.

Any questions?

Check our FAQ page or contact our customer service.

Contact Information

Store name: Puxiaojun
Address: 421 E 114th St, New York, NY 10029, United States
Email: support@puxiaojun.com
Phone: +1 917-590-8012
Customer service hours: Monday to Friday, 9:00 AM – 6:00 PM EST
Response time: We strive to respond within 1 business day.